Negotiated Terms of Service Agreements

Illustrated stock image of a signed agreement documentBefore you decide to use one of the free digital tools below, seek the advice of your agency Terms of Service (TOS) Point of Contact (POC) to be sure your agency has already signed a federal-compatible TOS, that the product supports your broader agency mission and goals, and that the TOS is legally appropriate for use by your agency. See complete implementation guidance on the main Terms of Service page.

Here’s the list of tools that have federal-compatible Terms of Service agreements. Keep in mind that even though a tool may be on the list, your agency may not have agreed to the TOS for that tool. The federal government doesn’t endorse, sponsor or recommend the products or services on this site or consider them to be superior to any other products or services.

Name of Product
Type of Tool
Amended Terms of Service (TOS) Agreement
Satisfaction measurement tool
Mobile app store
Bookmarking & sharing
Collaborative software; mobile- and web-based project management
Bookmark, organize & share
Mobile app store
Video sharing
Maps for the web – made easy
CartoDB TOS (online)
Government challenge platform
Website/app chat client
ChatWING TOS (online)
Online testing & training platform
Video & picture browsing
The company terminated the agreement on 01/01/15 with notice
Host online interactive town halls
CrowdHall TOS (online)
All-in-one dashboard
Cyfe TOS  (online)
Crowdsourcing & ideation
Multimedia timelines
Universal commenting & social discussion
Disqus terminated the agreement via an email on May 12, 2015
Event Management
Social networking
Photo sharing
Location-based software
Collaborative software development
GitHub TOS (online)
Website analytics tool
RSS feed
Social commenting & discussion
Multilingual social network
Display of multimedia, data, maps
Analytics and search engine optimization
Google Webmaster Tools TOS – Google Webmaster Tools has decided not to sign up any new agencies but will honor existing agreements. updated 10/18/13
Knowledge network
GovLoop TOS (online)
Wiki and real-time collaborative documents
Hackpad TOS (online)
HootSuite – Free and Pro only
Social media dashboard
Video streaming
Voting & feedback
IdeaScale TOS (online)
Use/create channel “recipes” for powerful data integrations
IFTTT TOS (online)
Photo & video sharing service
Instagram TOS (online)
Social commenting
HTTPS Certificate Authority
Professional networking
Transactional email
Mandrill TOS (online)
MapBox TOS (online)
Social media productivity tool
Blog-publishing platform
Social networking platform
Social networking platform
Collaborative writing
Tracking & benchmarking of blogs
Social networking
Scheduling app
Wiki & real-time collaborative documents
Automated metadata
Create easy-to-use inforgraphics
Piktochart TOS (3/11/2015)
Online pinboard
Graph and share data
Plotly TOS (online)
Prototyping on paper
Question and answer community website
Online forms
Social publishing
Searchable team communication platform
Slack TOS (online)
Presentation sharing
Content sharing
Sniply TOS (online)
Social media productivity tool
Bookmarking & sharing tool
Data hosting
Open source software development & sharing
Question and answer communities
Challenges, contests & prizes tool
Social media curation & publishing platform
Content discovery
Survey software
Survey software
Crowd-speaking platform
Connect and display social media feeds
Tint TOS (online)
Collaborate & organize your projects into boards
Video analytics & distribution
Social networking service
Voting, customer & constituent feedback
UserVoice TOS (online) User Voice no longer offers a “free” civic engagement option
Video broadcasting platform
Ustream no longer has a free service.  Contact Ustream to discuss amendments for their Pro and Enterprise plans
Video sharing service
Crowd-sourced local reviews and social networking
Video sharing