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Events for April 2015

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Government Contact Center Council (G3C) Monthly Meeting: Open Forum on Customer Satisfaction Surveys

Government Contact Center Council (G3C) Monthly Meeting: Open Forum on Customer Satisfaction Surveys

April 9 @ 9:00 AM - 10:30 PM
Website Contact Page Icons Concept

WEBINAR This is a monthly meeting for members of the Government Contact Center Council (G3C).

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DigitalGov Search for Power Users (Intermediate/Advanced)

DigitalGov Search for Power Users (Intermediate/Advanced)

April 16 @ 2:00 PM - 3:00 PM
Word cloud of data and search terms, in the shape of a star

WEBINAR Join the DigitalGov Search team for a fast-paced tour of all the features we weren't able to put in the DigitalGov Search Basics sessions: Sitemaps, robots.txt, and their impact on search results Advanced search scoping and emergency measures Content APIs and master RSS feeds Searching site subsections independently

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Essentials of Animated Gifs for Government

Essentials of Animated Gifs for Government

April 21 @ 11:00 AM - 12:00 PM
Animated gif of a U.S. weather map

WEBINAR This digital workshop will walk participants through the process, purpose and accessibility standards in quickly and effectively creating animated .gifs for public service -- whether for kinetic info-graphics or user-created content that brings ideas to life.

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Intermediate Usability Testing Workshop: A Dive into Think Aloud Method

Intermediate Usability Testing Workshop: A Dive into Think Aloud Method

April 24 @ 9:00 AM - 12:00 PM
Two women conducting a usability test.

IN-PERSON In this workshop, you’ll hone in your skills by using the think-aloud method in usability tests. You will understand some of the primary think-aloud variants used today and know when one variant might be more appropriate to use than another. You’ll also get to practice administering think-aloud protocols, and discuss ways to review the type of data you collect.

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An Open Look at Open Opps

An Open Look at Open Opps

April 28 @ 11:00 AM - 12:00 PM
Digital Gov's "Open Opportunitiess" program logo

WEBINAR In this webinar we will discuss the in's, out's and benefits of the Open Opportunites Program

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