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U.S. Small Business Administration

Open Data Democratizes Innovation

Americans Use Public Data to Improve the Lives of Fellow Citizens Data is one of our most important national assets. It informs our policy and our national priorities. But as we have seen time and time again, the most effective way to govern is to engage with the public directly. Thanks to the President’s Executive Order requiring that agencies make data open, we are democratizing access to data.

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How Can Civic Hacking Help Micro-businesses?

National Day of Civic Hacking on June 4th, D.C. Edition The fourth installation of the National Day of Civic Hacking aims to be another stellar event, bringing together civic-minded innovators in cities across the nation under one big tent. Just as in years past, it will be powered by the passion of citizens to improve their communities, along with open government data and mentorship from groups like Code for America and numerous federal and local agencies.

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Analytics.usa.gov: Now with Agency-Specific Dashboards

We’ve added agency-specific dashboards to analytics.usa.gov! Starting today, you’ll see a dropdown from the main analytics.usa.gov page that allows you to view the same dashboard, but filtered for websites that are administered by one of 10 specific agencies: Department of Commerce Department of Education Department of Energy Department of the Interior Department of Justice Department of Veterans Affairs Environmental Protection Agency National Aeronautics and Space Administration National Archives and Records Administration Small Business Administration What Do These Pages Show Me?

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#SomosSocial: 5 Keys for Government to Reach Hispanics Through Social Media

Hispanics are one of fastest growing demographics in the U.S. But like any demographic, there are important nuances to consider when connecting with this audience. Insight into your audience’s motivations, behavior and preferences is key for anyone trying to engage with the public. We know every day that more and more Hispanics are on social media, but on which platforms?, Where are they participating? And more importantly, in what language?

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DAY 50: The Great Federal Mobile Product Hunt!

The Great Federal Mobile Product Hunt is off to the races in both English and Spanish with David Cooper in the lead at 12 #lostapps from the National Center for Telehealth and Technology, Department of Veterans Affairs in a close second with 10, and Elizabeth Perez of Substance Abuse and Mental Health Services Administration rounding out the leaderboard at Day 50. Thanks to all who have contributed in locating or updating the Directory including SAMSHA, Broadcasting Board of Governors, United States Coast Guard, Occupational Safety and Health Administration, and Small Business Administration.

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From Startup to Veteran CEO: New BusinessUSA App Has You Covered

BusinessUSA is a centralized, one-stop platform to make it easy for businesses to access services to help them grow and hire. And with the release of a brand new smartphone app for Android and iOS devices, BusinessUSA is fully functional no matter whether you visit by desktop, tablet or smartphone. The BusinessUSA smartphone app consolidates a wide-ranging amount of business information and resources from across the U.S. federal government. The tools in the app are created to help small businesses, as well as more established businesses, navigate regulatory hurdles and gain revenue in a global economy.

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The Internet of Everything & Small Business Opportunities

In 1995, the World Wide Web, which had been fairly niche up until then, attracted mainstream attention. What followed were 20 years of business and social innovations in how we humans chose to use the web at work, school, at home, and with our friends. The web and its “Web 2.0” successor allowed us to access, provide, remix, and exchange information in ways previously limited by time and space.

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10 Years of Digital Government—A Retrospective

In December of 2004, the Office of Management and Budget (OMB) issued the first Policies for Federal Public Websites. Over the past decade, we’ve seen technology completely transform how government delivers information and services to the public. On this 10-year anniversary, we’re taking a walk down memory lane to recap some of the pivotal moments that have shaped today’s digital government landscape. Year Activity 2004 February—Facebook launches (for colleges; opens to the public 2007) March—Interagency Committee on Government Information (ICGI) convenes to draft Web recommendations June—ICGI issues Recommendations for Federal Web Policies July—ICGI becomes the Web Content Management Working Group (predecessor to Federal Web Managers Council) August—HHS publishes its seminal Research-Based Web Design & Usability Guidelines (foundation for Usability.

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2nd U.S. Public Participation Playbook Draft Responds to Public Contributions

The new second draft of the U.S. Public Participation Playbook incorporates changes that were proposed from nearly 100 suggestions submitted after the first week of public comment, with more improvements to come. We still need your contributions for this groundbreaking new collaborative resource to measurably improve our participatory public services across government, and would like to take this opportunity to share what we have learned so far.

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Young Entrepreneurs Hang Out With Government Virtually… and in Spanish

It’s a well-known fact that the Hispanic population is growing at a rapid pace, and among the areas seeing the most interest and growth is business. According to the Small Business Administration (SBA), there are more than 3 million Hispanic-owned businesses in the U.S. today, a number that is growing at three times the national average. Latino purchasing power is expected to top $1.5 trillion by next year, which means that if the Hispanic market were its own country—it would be the world’s 11th largest economy.

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User Experience Impossible: The Line Between Accessibility and Usability

Bob goes to a popular federal government site, using his assistive technology, and starts reading a teaser for an article. Just below the teaser, there’s an embedded video on the page. He presses the tab key, trying to navigate to a link for the full article, but suddenly he’s trapped—he can’t tab past the video. He’s stuck, and he can’t access the content. Frustrated, Bob leaves the site.

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The Trend is Diversity, in Challenge and Prize Competitions

The U.S. government has launched more than 45 challenge and prize competitions so far in Fiscal Year 2014. What trends are we seeing? Well, the trend is…diversity. That might sound like an oxymoron, but federal agencies are really putting themselves out there, asking the crowd to help tackle a wide array of problems. Until August 3rd, NASA is seeking ways to improve email for astronauts on the International Space Station.

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Overcoming Barriers—DigitalGov Summit Recap

As government innovators, we work to improve public services every day. In essence we are already in a public private partnership. But how can your agency capitalize on existing public private partnerships to engage citizens and enhance services? Four panelists from across government shared their public private partnerships success stories at the DigitalGov Citizen Services Summit last Friday. The three other panels were on performance analysis, customer service across channels, and inter-agency work.

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Data Innovaton with Census at #HackForChange

Do you want to build an application, product or business that uses Census Bureau data? There are opportunities to give feedback and get involved. Two years ago, the Census Bureau launched its application programming interface (API), giving developers access to a variety of high value data sets, including our flagship 2010 Census and American Community Survey five-year estimates. These estimates provide statistics for every neighborhood in the nation, allowing developers to create new tools to help better understand their communities and solve real world issues.

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Sign up For DigitalGov Citizen Services Summit, Friday, May 30

We won’t build the government of the 21st century by drawing within the lines. We don’t have to tell you the hard work of building a digital government doesn’t exist in a vacuum or a bubble. Show us social media without mobile, Web without data and user experience without APIs. You can’t? That’s right—in reality, digital government intersects and cuts across boundaries every day in order to deliver the digital goods.

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GSA Introduces News Genius to Decode Government Web

The federal government can now unlock the collaborative “genius” of citizens and communities to make public services easier to access and understand with a new free social media platform launched by GSA today at the Federal #SocialGov Summit on Entrepreneurship and Small Business. News Genius, an annotation wiki based on Rap Genius now featuring federal-friendly Terms of Service, allows users to enhance policies, regulations and other documents with in-depth explanations, background information and paths to more resources.

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Agency Digital Strategy Pages

In his May 23rd, 2012 Presidential Memorandum, President Obama directed Executive Departments and Agencies to: Implement the requirements of the Digital Government Strategy, and Create a page at www.[agency].gov/digitalstrategy to publicly report progress of this implementation. Consistent with Milestone Actions #2.1 (open data) and #7.1 (mobile optimization), agencies will post candidate data sets and services to open up over the next several months on these pages.

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