My first column when I came back from last year’s summer sabbatical was on the U.S. Patent and Trademark Office’s (USPTO) PatentsView project. PatentsView became one of the Department of Commerce’s most viewed apps in 2015. Building on this success, USPTO released a beta version of its open data portal. The USPTO open data portal is divided into four different sections. The first section leads to patent and trademark datasets.
U.S. Bureau Of Labor Statistics
Last spring I wrote about how we’ve been using more and better charts and maps to help you understand our statistics. Today I’m excited to tell you about a new set of graphical tools to make our news releases more illuminating at the moment of their posting. We want everyone to be able to “see” quickly what’s in the hundreds of news releases we publish every year—on price trends, pay and benefits, productivity, employment and unemployment, job openings and labor turnover, and other topics.
Over the last several years, continuing advances in computer processing power and storage have brought about the growth of what some call big data. Mobile and wearable devices now also generate large amounts of data via our interaction with various apps and our geographic location. This endless stream of information is being harnessed to create extremely informative dashboards like analytics.usa.gov and helping make advances in medicine and even farming possible.
If a picture is worth a thousand words, what’s the value of a striking, cool chart or map of some BLS data? At the U.S. Bureau of Labor Statistics (BLS), we’re always thinking of better ways to help our users understand the information we produce. The global economy is complex, and the statistics to explain the economy can be complex too. Data visualizations are one tool we use to present our data more clearly.
Government websites need to address the needs of diverse audiences. Although translations are a first step towards engaging non-English speaking audiences, the intended audience may be alienated if information is not presented in a culturally relevant way. The National Cancer Institute (NCI) engaged in user experience research in order to better serve the U.S. Latino population. The research eventually led to the creation of Spanish language personas that NCI uses to design programs, products, and services that are culturally and linguistically appropriate.
The federal government collects an amazing amount of economic data. Several agencies such as the Securities and Exchange Commission, the Treasury, and the Census Bureau collect economic data, ranging from the stock market activity to local business conditions. The Bureau of Labor Statistics (BLS) collects information on the labor market and is a rich source of data for researchers and the general public. The BLS offers two APIs for accessing labor data.
They say that necessity is the mother of invention. For me, the necessity resulted from long product development cycles paired with short windows for user testing and little room for iteration. The “invention” was the discovery of a powerful set of tools for prototyping that are available on just about every office computer. I found that you can use “Developer Tools” in Microsoft Office’s Excel, Powerpoint and Word to not only draw the basic outlines of a wireframe but also build a functioning prototype that simulates many of the features you want in your final product.
It has finally happened: Mobile has bumped TV as America’s first screen. Recent analysis from Flurry Analytics, which included data from the Bureau of Labor Statistics, found that time spent on mobile devices grew in the U.S. by 9.3% to 2 hrs and 57 minutes, while time spent watching TV has remained flat at 2 hrs and 48 minutes daily. So what are some of the factors that helped mobile snatch the big prize from television?
The cream of the crop of the top of the mountain of ALL of the surveys I run has to be the Federal User Experience (UX) Survey. It’s the second time I’ve had the privilege of running it with Jean Fox, research psychologist extraordinaire from the Bureau of Labor Statistics. When I start thinking about learning what all of my UX colleagues are doing, and designing solutions for them based on real data, I start clasping my fingers together like Mr.
How do you find participants for your usability studies? I spoke recently with the User Experience Community of Practice about how we recruit participants for usability and cognitive studies at the U.S. Bureau of Labor Statistics (BLS). Hopefully I can give you some new ideas about recruiting volunteers to fuel your user research. At BLS, we need different types of participants for different studies. Very often, we are looking for members of the general public.
The Bureau of Labor Statistics (BLS) recently created a new Web page made especially for students, so who better to give it a test run than children attending “Take Your Daughters and Sons to Work Day”? We took advantage of this event held on April 24, 2014, at the Department of Labor to hear what students had to say about the new website. The K-12 page is made for kids from kindergarten through grade 12.