social media

How Government Can Prepare for and Respond to Social Media Hacks

How Government Can Prepare for and Respond to Social Media Hacks

WEBINAR We will discuss what federal agencies can do to help protect their social media and digital engagement services from cyber-security vulnerabilities, and how they can respond if incidents occur to quickly and effectively maintain public trust. The discussion will include an open question and answer session to ask the experts how our agencies can better address concerns from emerging threats in the rapidly evolving social media space.

Read More →How Government Can Prepare for and Respond to Social Media Hacks

Read More →How Government Can Prepare for and Respond to Social Media Hacks

How to Recover from a Social Media Crisis

How to Recover from a Social Media Crisis

WEBINAR The ability to share messages in an instant is one of great advantages of social media, but the pace can also leave us open to error. Incorrect information or messages that offend can threaten our credibility with stakeholders. Yet, steering off course should not be cause for deleting your Facebook page or hanging up your Twitter handle. Join us for a webinar where we’ll discuss why every agency needs a crisis plan.

Read More →How to Recover from a Social Media Crisis

Read More →How to Recover from a Social Media Crisis

Ask reddit Anything on Public Service

Ask reddit Anything on Public Service

An Ask Me Anything (AMA) is a transparent, open way your agency can engage with citizens to answer their questions and share ideas. Reddit’s unique culture requires agencies to approach these valuable sessions correctly, though, or there can be unintended consequences. Join us as Victoria Taylor, Director of Communications at reddit, will walk you through reddit’s features […]

Read More →Ask reddit Anything on Public Service

Read More →Ask reddit Anything on Public Service

Census Promotes Mobile Apps Front and Center!

Census Promotes Mobile Apps Front and Center!

Those cutting edge folks over at Census have raised the bar again! Not only do they have three mobile apps that use their own APIs, but now everyone who visits Census.gov is presented with an overlay promoting America’s Economy, Census PoPQuiz, and dwellr. Clicking on the overlay takes you straight to their mobile products page. […]

Read More →Census Promotes Mobile Apps Front and Center!

Read More →Census Promotes Mobile Apps Front and Center!

The Power of Email Marketing

The Power of Email Marketing

“Email is dead.”

“Email is still the best way to target the public with your messages.”

Chances are you have heard both of these pronouncements recently, maybe even in same the hour. Although we have many newer tools at our disposal, email can still be an important part of the overall communications picture. Join us for a webinar where you’ll learn tips that can make the difference between messages that help connect citizens with services and those that end up in the trash.

Read More →The Power of Email Marketing

Read More →The Power of Email Marketing

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