Content is no longer limited to your .gov website. Social media accounts also contain a treasure trove of information relevant to your site’s visitors. Keeping that in mind, DigitalGov Search has worked to bring all your content, wherever it is, to your search results. Finding something you didn’t know you were looking for is the […]
Those cutting edge folks over at Census have raised the bar again! Not only do they have three mobile apps that use their own APIs, but now everyone who visits Census.gov is presented with an overlay promoting America’s Economy, Census PoPQuiz, and dwellr. Clicking on the overlay takes you straight to their mobile products page. […]
Reddit began in 2006 as an online bulletin board. Registered users post links to items on the Internet, start discussions and cast votes that control placement on the site. A simple structure and a live interview forum called AMA, (Ask Me Anything) helped make reddit a social media superstar. GSA has met with reddit to […]
“Email is dead.”
“Email is still the best way to target the public with your messages.”
Chances are you have heard both of these pronouncements recently, maybe even in same the hour. Although we have many newer tools at our disposal, email can still be an important part of the overall communications picture. Join us for a webinar where you’ll learn tips that can make the difference between messages that help connect citizens with services and those that end up in the trash.
The Federal #SocialGov Community, a collective of almost 700 digital engagement managers from more than 120 government agencies, marked the 2nd anniversary of our program by releasing a suite of new collaborative services to help us better work together and with partners in the private sector to share resources and build public services of the 21st century. The […]
We invite you to a special Google Hangout as the Federal SocialGov Program finishes its second year and looks forward, to discuss how government agencies are working together and with collaborators around the world to improve public services through social media and digital engagement technologies, to break down traditional barriers, and to identify and tackle our common challenges through shared solutions.
The more public information is digitized, the more it lands on or sprouts from social media channels. This is why there needs to be a greater level of awareness and consideration for those who can benefit most from that information—people with disabilities—since they have the least access to it. Like many websites, social media platforms […]
We had a GREAT DigitalGov Citizen Services Summit today. There were more than 200 digital innovators from across government and industry working to build the 21st century government the public expects. The four panels focused on perfomance analysis, customer service across channels, inter-agency work, and public private partnerships. Here’s what you missed in a short highlight video. Related […]
On Friday, we made a big change over on the USA.gov blog—we turned off the ability for people to comment on our posts. Now before you all start looking at me like I have five heads and wondering what Koolaid I’m drinking, let me explain our reasoning. We’ve had comments on blog.usa.gov since it launched […]
If you’re a frequent Trends on Tuesday reader, you may recall our post titled, “Latinos Embrace the Mobile Future,” which outlined several key categories where Latinos have adapted mobile technology faster than other groups. A new report by Univision and the Interactive Advertising Bureau, took an in-depth look at the mobile habits of Hispanic millennials, […]