WEBINAR We will discuss what federal agencies can do to help protect their social media and digital engagement services from cyber-security vulnerabilities, and how they can respond if incidents occur to quickly and effectively maintain public trust. The discussion will include an open question and answer session to ask the experts how our agencies can better address concerns from emerging threats in the rapidly evolving social media space.
Creative content can be found in all corners of the federal space. Recently, the Law Library of Congress blog, In Custodia Legis, and the United States Courts blog, The Third Branch News, were named to the ABA Journal “Blawg 100” out of 4,000 legal blogs eligible for selection. We wanted insight on their blogging success, so we spoke […]
Sonia stands at the pharmacy counter, flashing her most brilliant smile. Jorge, the handsome neighborhood pharmacist, dispenses his own easy smile as they chat. Sound like an ordinary soap opera? This telenovela is actually a tool to help Spanish-speaking women make smart medication decisions. The four part telenovela series ¡Nunca Más! was developed by the […]
WEBINAR The ability to share messages in an instant is one of great advantages of social media, but the pace can also leave us open to error. Incorrect information or messages that offend can threaten our credibility with stakeholders. Yet, steering off course should not be cause for deleting your Facebook page or hanging up your Twitter handle. Join us for a webinar where we’ll discuss why every agency needs a crisis plan.
An Ask Me Anything (AMA) is a transparent, open way your agency can engage with citizens to answer their questions and share ideas. Reddit’s unique culture requires agencies to approach these valuable sessions correctly, though, or there can be unintended consequences. Join us as Victoria Taylor, Director of Communications at reddit, will walk you through reddit’s features […]
Content is no longer limited to your .gov website. Social media accounts also contain a treasure trove of information relevant to your site’s visitors. Keeping that in mind, DigitalGov Search has worked to bring all your content, wherever it is, to your search results. Finding something you didn’t know you were looking for is the […]
Those cutting edge folks over at Census have raised the bar again! Not only do they have three mobile apps that use their own APIs, but now everyone who visits Census.gov is presented with an overlay promoting America’s Economy, Census PoPQuiz, and dwellr. Clicking on the overlay takes you straight to their mobile products page. […]
Reddit began in 2006 as an online bulletin board. Registered users post links to items on the Internet, start discussions and cast votes that control placement on the site. A simple structure and a live interview forum called AMA, (Ask Me Anything) helped make reddit a social media superstar. GSA has met with reddit to […]
“Email is dead.”
“Email is still the best way to target the public with your messages.”
Chances are you have heard both of these pronouncements recently, maybe even in same the hour. Although we have many newer tools at our disposal, email can still be an important part of the overall communications picture. Join us for a webinar where you’ll learn tips that can make the difference between messages that help connect citizens with services and those that end up in the trash.
The Federal #SocialGov Community, a collective of almost 700 digital engagement managers from more than 120 government agencies, marked the 2nd anniversary of our program by releasing a suite of new collaborative services to help us better work together and with partners in the private sector to share resources and build public services of the 21st century. The […]