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NPS

Hualapai Public Safety Meet Old and New Challenges Through Technology

6,000 feet deep, 18 miles wide, 5,000 people per day: The Reality of the Tribal Beat How can a place be remote and virtually unpopulated, yet constantly full of thousands of people and teeming with activity? It certainly seems impossible, but that is exactly the situation at Grand Canyon West (GCW), home of the Hualapai indigenous Indian Tribe and the famous Skywalk. Although well over an hour from the closest town, more than one million people visit each year — arriving mostly by helicopter and tour bus.

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What is Citizen Science? A Recent Webinar Explores How the Federal Government Engages the Public via Crowdsourcing

From the National Park Service (NPS) to the Centers for Disease Control and Prevention (CDC), the use of citizen science has become a prominent factor in the science community and a critical tool for the federal government. A recent DigitalGov University (DGU) webinar provides an introduction to the concept and shows how the federal government is using it to engage the public and address important issues. The federal government has seen a surge of citizen science initiatives thanks to several developments, starting with a memo from the White House Office of Science and Technology Policy (OSTP) that outlined ways agencies can use citizen science.

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Catch the Mall! With Pokemon and Public Services

“… I have never seen so many people of all ages walking around our civic spaces and small businesses interacting as I have this morning. Teens catching them. People catching them in line for coffee. Moms outsmarting their kids. Local youths teaching my toddler how to throw a ball. Full grown adults. Marines. Kids on scooters. Kids on bikes. 20-somethings walking in packs. How are other small towns faring? Awesome to be outside right now building a community over something so silly and fun.

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The Content Corner: How to Leverage User-Generated Content to Resonate With Your Audience

User-Generated Content (UGC) is a buzzword as of late, popularized recently due to the ever increasing demand for new content. To define the phrase, let’s look to a shining example of it,Wikipedia, as a source, “any form of content such as blogs, wikis, discussion forums, posts, chats,tweets, podcasts, digital images, video, audio files, advertisements, and other forms of media that was created by users of an online system or service, often made available via social media websites.

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The Data Briefing: Engaging Citizens through CitizenScience.Gov

Last month, I worked to create a “Citizen Science Passport” for the federal agencies participating in the USA Science and Engineering Festival. Seven federal agencies offered some form of crowdsourcing or citizen science activity at their booths such as the U.S. Department of Agriculture’s exhibit on food safety or Environmental Protection Agency’s build-your-own air monitoring kit. Attendees would participate in each of the agency’s citizen science activity to receive a stamp on their passport.

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The Data Briefing: Air and Space Museum Launches New Mobile App into the Frontier of STEM Education

The Smithsonian Institution’s Air and Space Museum just released a new educational mobile app, Mobile Missions. From the website: “Find out if you are cut out for a career in aerospace with our free mobile app, Mobile Missions. Take our quiz to discover the best aerospace career for you. Explore objects from our collection related to your chosen profession. Answer challenge questions to receive in-app badges and rewards. Document your journey by inserting your selfie into a historical image related to your aerospace career and share with friends.

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The Content Corner: Can You Leverage Cornerstone Content?

If you have a website, then you most likely have cornerstone content—though you may not think of it in that way or even considered it. Just as in architecture, a cornerstone is a basic and essential part of any online presence. Cornerstone content is also important to any new visitors to your agency site, even if you are operating a fairly small or minimally viable website. Properly developed (and frequently maintained) cornerstone content pages can help users answer a lot of initial questions and quickly establish a trusted relationship with your brand/agency/site.

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Challenges & Crowdsourcing: A Quick Overview and Look Ahead

This month we’re highlighting articles about challenge competitions and crowdsourcing across the federal government. Federal agencies can gain a wealth of ideas, services, solutions and products by asking a large, diverse crowd to contribute their talents and skills. Simply put, crowdsourcing means engaging the crowd. Often referred to as a form of open collaboration or innovation, crowdsourcing takes many forms, including challenges (or prize competitions), hackathons, data jams, code-a-thons, workplace surveys, open ideation, micro-tasks or micro-work, citizen science, and crowdfunding.

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Fascinating Geysers on the NPS Yellowstone Geysers App

Geological phenomena such as steaming mud craters, bubbling mud pools, hot springs and geysers are some of the exhilarating features of a geo-thermal wonderland. Old Faithful in Yellowstone National Park falls into this category. If you are planning a visit to Yellowstone, you can download the National Park Service (NPS)’s NPS Yellowstone Geysers free mobile app from iTunes for iOS and Google Play for Android devices. The app is simple to use with a straightforward menu structure.

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Wherever You Go, There We Are: the Geolocation API

No matter how you go mobile, you can meet your user’s needs. Recommendations based on location are plentiful, particularly on native apps. But don’t fret, agencies with mobile websites: you can also get in the location customization game. Geolocation is a W3C scripting API that can be used with JavaScript in Web browsers. In the past, geolocation could only be done in native apps through a mobile programming API. With the Geolocation API, a mobile web app can request a user’s location.

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White House Kicks Off Challenge.gov Anniversary with Wealth of New Prize Competitions

In a call to action issued Oct. 7, the White House announced several new programs challenging citizens to help federal agencies solve problems in areas ranging from space exploration to education. Hosted in conjunction with Georgetown University, the Case Foundation and the Joyce Foundation, the event featured activities and discussions aimed at creating more ambitious and effective cross-sector prize competitions. Tom Kalil, deputy director for technology and innovation for White House Office of Science and Technology Policy (OSTP), used the forum to issue a challenge of his own to the invite-only crowd, which consisted of prize experts from government, industry and academia.

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Celebrating Parks, Creating Connections: NPS Prepares for 2016 Centennial

Planning your next national park adventure (from the comfort of your couch) is easier than ever with a new website, Find Your Park.com. Launched on April 2nd, the mobile-friendly FindYourPark.com was designed and launched by the National Park Foundation (NPF), the non-profit organization affiliated with the National Park Service (NPS). The website is part of the celebration campaign for NPS’s centennial in 2016. Nana Efua Embil, Assistant Centennial Coordinator for NPS, said that the goal of the FYP website aligns with the overall NPS centennial goal: connecting with and creating the next generation of park visitors, supporters, and advocates.

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Using Section 508 Guidance to Improve the Accessibility of Government Services

Section 508 of the Rehabilitation Act requires federal agencies to use accessible information and communication technology (ICT), whether procured, developed, or maintained. Since the U.S. Access Board issued regulations for the law in 2000, much implementation guidance has been prepared by various agencies. While the regulations are being refreshed to account for changes in ICT over the years, we can take advantage of existing guidance that applies accessibility guidelines in contemporary contexts.

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Mobile-Friendly Park Websites on NPS.gov

Park websites on NPS.gov from A (Acadia) to Z (Zion) are now mobile-friendly. Visitors using phones and tablets to visit national park websites now have a user-friendly experience to enhance their virtual visits. Previously, visitors using mobile devices saw a smaller version of the website scaled to fit the size of their screen. Now, the content will adjust to fit small screens while providing the same functionality available to those visiting the site using a desktop or laptop.

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2nd U.S. Public Participation Playbook Draft Responds to Public Contributions

The new second draft of the U.S. Public Participation Playbook incorporates changes that were proposed from nearly 100 suggestions submitted after the first week of public comment, with more improvements to come. We still need your contributions for this groundbreaking new collaborative resource to measurably improve our participatory public services across government, and would like to take this opportunity to share what we have learned so far.

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Metrics Round Up

We are all collecting a lot of performance data across our digital properties and DigitalGov University has hosted many events on the collection, reporting and strategizing around metrics. DigitalGov has shared many posts on these topics as well. So we thought it would be great to curate these events and posts for easy reference and sharing. Data Collection If you are having a hard time measuring the success of your social media efforts, email campaigns or even your website, these are some of the events that’ll help.

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Getting it Done with Open Opportunities: The Case of the Mobile Code Catalog

Imagine open source code, publicly available to share, that jump starts your agency’s mobile development efforts. Pretty neat idea, huh? Well last year it became a reality with the Mobile Code Catalog. This idea was the brainchild of Mike Pulsifer, who, as the Technical Manager for the Division of Enterprise Communications, Office of Public Affairs, at the U.S. Department of Labor (DOL), is responsible for developing and publishing the DOL website and mobile applications.

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Customization is Key to Better Mobile User Experience

Resources like Theresa Neil’s Mobile Design Product Gallery book and Mobile-patterns.com describe, and provide examples of, common features mobile developers can implement and tailored further to satisfy their users. As mentioned in this week’s Trends on Tuesday, customizing apps to meet users’ needs is a crucial part in maximizing user experience. Today, we wanted to highlight how some agencies are implementing search, maps & geolocation and custom navigation to better their mobile product’s user experience.

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Have a H(app)y Fourth of July from MobileGov

Washington. You can say a lot of things about this town, but one thing is clear: Fourth of July is our holiday. No one rocks Independence Day quite like we do, thanks to the hardworking people at the National Park Service who manage our National Mall and help stage a blockbuster fireworks celebration there that rivals any around the globe. Coming to “America’s front yard” for the festivities? The NPS National Mall app is a must-download.

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Trends on Tuesday: Mobile Location Data Improving

Imagine a world where your mobile device delivers ads for goods and services within 100 yards of your location. According to Thinknear, a leader in targeted mobile advertising, that future may soon be a reality. Here’s what Thinknear found when measuring the accuracy of location data used in mobile advertising: 67% of ad inventory comes with latitude and longitude information compared to 10% a few years ago 34% of mobile impressions are accurate within 100 meters; 9% are between 100 meters and 1000 meters; and 30% are between 1,000 meters and 10,000 meters 20% of mobile location-based ad inventory is outside 10,000 meters—more than six miles off target Mobile marketers aren’t the only ones who can benefit from accurate location data.

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Digital Analytics Program (DAP): Oceans of Data

In the last 15 months, the federal Digital Analytics Program (DAP) monthly Web traffic has grown to more than 1.1 billion views gov-wide, providing Web analytics to 29 U.S. federal cabinet-level agencies and nearly 3,000 public-facing government Web properties. The mission of the DAP is to help improve digital citizen services by providing comprehensive digital analytics, training and best practices to agencies. Information reported in DAP Web Analytics is a gold mine for research and analysis for improving the effectiveness, efficiency and relevancy of information and services provided on the government websites.

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NPS.gov Use of Digital Analytics Program: Beyond the Numbers

The National Park Service website, NPS.gov, is home to sites for the parks, programs, and subject-related content about the places and ideas that we preserve and protect for the American people. With roughly a thousand content authors dispersed across the country, NPS.gov receives nearly 50 million page views per month during the peak summer season, when visitors are planning their vacations. In February 2013, the NPS migrated from Adobe SiteCatalyst to the Digital Analytics Program (DAP) solution.

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National Park Service Apps

The National Park Service offers 3 mobile apps to create mobile experiences at 3 specific parks available for both the Android and iOS platforms. NPS National Mall App – As cherry blossom visitors give way to the summer travelers, visitors can download the NPS’s National Mall App providing visitors with a handheld map and customizable tour plans based on the length of your visit. Using your device’s geolocation capabilities and camera, the app uses augmented reality to identify the landmarks around you.

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QR Codes

QR Codes or Quick Response codes are two-dimensional codes that are scanned with a smartphone, connecting individuals to additional online content or information. They are made up of modules arranged on a contrasting background. How QR Codes Work To use barcode technology, a barcode reader must be enabled or downloaded on your smartphone. Each reader is a little different, but the user typically lines up the code in their viewer and activates the reader.

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