Negotiated Terms of Service Agreements

Illustrated stock image of a signed agreement document
Before you decide to use one of the free digital tools below, seek the advice of your agency Terms of Service (TOS) Point of Contact (POC) to be sure your agency has already signed a federal-compatible TOS, that the product supports your broader agency mission and goals, and that the TOS is legally appropriate for use by your agency. See complete implementation guidance on the main Terms of Service page.

Here’s the list of free tools that have federal-compatible Terms of Service agreements. Keep in mind that even though a tool may be on the list, your agency may not have agreed to the TOS for that tool. The federal government doesn’t endorse, sponsor or recommend the products or services on this site or consider them to be superior to any other products or services.

Name of Product Type of Tool Amended Terms of Service (TOS) Agreement
Amazon Appstore Mobile app store Amazon Appstore TOS (PDF)
AddThis Bookmarking & sharing AddThis TOS (PDF)
Asana Collaborative software; mobile- and web-based project management Asana TOS
Bing Search Bing TOS (PDF)
BlackBerry App World Mobile app store BlackBerry SDK License Agreement (PDF), BlackBerry App World Vendor Agreement (PDF), BlackBerry App World TOS (PDF) Video sharing TOS (PDF)
CartoDB Maps for the web – made easy CartoDB TOS Government challenge platform TOS (PDF)
ChatWING Website/app chat client ChatWING TOS
ClassMarker Online testing & training platform ClassMarker TOS
Cyfe All-in-one dashboard Cyfe TOS
Dialogue App Crowdsourcing & ideation Dialogue App TOS (PDF)
Disqus Universal commenting & social discussion Renegotiated Disqus Amendment (July 2016)
Dipity Multimedia timelines Dipity TOS (PDF)
Eventbrite Event Management Eventbrite TOS
Facebook Social networking Facebook TOS
Flickr Photo sharing Flickr TOS (PDF)
Flipboard Magazine format social network aggregation Flipboard TOS
Foursquare Location-based software Foursquare TOS (PDF)
GitHub Collaborative software development GitHub TOS
Google Analytics Website analytics tool Google Analytics TOS (PDF)
Google Blogger Blogging Google Blogger TOS (PDF)
Google Feedburner RSS feed Feedburner TOS (PDF)
Google+ Multilingual social network Google+ TOS (PDF)
Google Visualization Display of multimedia, data, maps Google Visualization TOS (PDF)
GovLoop Knowledge network GovLoop TOS
Hackpad Wiki and real-time collaborative documents Hackpad TOS
HootSuite – Free and Pro only Social media dashboard HootSuite TOS (PDF)
Hulu Video streaming Hulu TOS (PDF)
Hypothesis Web peer review layer Hypothesis TOS
IdeaScale Voting & feedback IdeaScale TOS
IFTTT Use/create channel “recipes” for powerful data integrations IFTTT TOS
Instagram Photo & video sharing service Instagram TOS
IntenseDebate Social commenting IntenseDebate TOS (PDF)
Let’s Encrypt HTTPS Certificate Authority Let’s Encrypt TOS (PDF)
LinkedIn Professional networking LinkedIn TOS (PDF)
MapBox Maps MapBox TOS
Medium Blog-publishing platform Medium TOS
Mendeley Social networking platform Mendeley TOS
MixedInk Collaborative writing MixedInk TOS (PDF)
My.ComMetrics Tracking & benchmarking of blogs My.ComMetrics TOS
MySpace Social networking MySpace TOS (PDF)
Need to Meet Scheduling app Need to Meet’s standard Terms of Service are acceptable
News Genius Wiki & real-time collaborative documents News Genius TOS
OpenCalais Automated metadata OpenCalais TOS (PDF)
Piktochart Create easy-to-use inforgraphics Piktochart TOS (PDF) (3/11/2015)
Pinterest Online pinboard Pinterest TOS
Plotly Graph and share data Plotly TOS (online)
POP Prototyping on paper POP TOS
Qualtrics Customer experience survey software Qualtrics TOS (online; link to U.S. federal gov’t agency amendment at bottom of page)
Quora Question and answer community website Quora TOS
Qzzr Create, embed, and share quizzes Qzzr TOS
Screendoor Online forms Screendoor TOS
Scribd Social publishing Scribd TOS (PDF)
Slack Searchable team communication platform Slack TOS
Slideshare Presentation sharing Slideshare TOS (PDF)
Snapchat Messaging App Snapchat TOS
Sniply Content sharing Sniply TOS
SocialOomph Social media productivity tool SocialOomph TOS
SocialTwist/TAF4Free Bookmarking & sharing tool SocialTwist/TAF4FreeTOS (PDF)
Socrata Data hosting Socrata TOS (PDF)
SourceForge Open source software development & sharing SourceForge TOS (PDF)
StackExchange Question and answer communities StackExchange TOS
STCI/VenCorps Challenges, contests & prizes tool STCI/VenCorps TOS (PDF)
Storify Social media curation & publishing platform Storify TOS
StumbleUpon Content discovery StumbleUpon TOS (PDF)
Survey Analytics Survey software Survey Analytics TOS (PDF)
SurveyMonkey Survey software SurveyMonkey TOS
Thunderclap Crowd-speaking platform Thunderclap TOS
Tint Connect and display social media feeds Tint TOS
Trello Collaborate & organize your projects into boards Trello amended TOS
TubeMogul Video analytics & distribution TubeMogul TOS (PDF)
Tumblr Blogging Tumblr supplemental TOS (PDF)
Twitter Social networking service Twitter’s standard Terms of Service are acceptable
Vine Video sharing service Vine TOS
Wikispaces Collaboration Wikispaces TOS (PDF)
WordPress Blogging WordPress TOS (PDF)
Yammer Inc. Microblogging Yammer, Inc. TOS (Word)
Yelp Crowd-sourced local reviews and social networking Yelp TOS (Word)
YouTube Video sharing YouTube TOS (PDF)
ZeeMaps Map ZeeMaps TOS (PDF)

No longer in use

Name of Product Type of Tool Amended Terms of Service (TOS) Agreement
4Q Satisfaction measurement tool 4Q Survey TOS (PDF)
Bitly Bookmark, organize & share Bitly enterprise services agreement
CoolIris Video & picture browsing The company terminated the agreement on 01/01/15 with notice
CrowdHall Host online interactive town halls CrowdHall TOS
Google Moderator has been retired. To download your Moderator data, follow these instructions. This information will be available until April 3, 2017. Social commenting & discussion Google Moderator TOS (PDF)
Google Webmaster Tools Analytics and search engine optimization Google Webmaster Tools TOS (PDF) – Google Webmaster Tools has decided not to sign up any new agencies but will honor existing agreements. Updated 10/18/13
Mandrill Transactional email Mandrill TOS. Mandrill is now an add-on for paid monthly MailChimp accounts. Updated 03/16/16
MeetUp Everywhere Social networking platform MeetUp Everywhere TOS (PDF) Video broadcasting platform Ustream no longer has a free service. Contact Ustream to discuss amendments for their Pro and Enterprise plans
UserVoice Voting, customer & constituent feedback UserVoice TOS User Voice no longer offers a “free” civic engagement option