When the Employment and Training Administration’s CareerOneStop team embarked on a redesign of the site’s online career, training, and job resources, they didn’t dive right into the technical work. Instead, they embraced a user-centered approach that focused on the user experience (UX). Focusing on UX means taking a step back to learn about users’ core needs and preferences. The team asked real users several questions about the site.
February 27 @ 9:00 AM - 12:00 PM
March 13 @ 1:00 PM - 2:00 PM
March 22 @ 2:00 PM - 3:00 PM