Lawton King

Ex-Im Bank Announces Improved Customer Contact Center to Better Serve U.S. Exporters

As part of its ongoing effort to enhance customer experience for current and prospective exporters, the Export-Import Bank of the U.S. (Ex-Im Bank) is unveiling a new and improved customer contact center that includes an improved 1-800 number experience, along with a new email response system. The contact center is also poised to launch new online chat capabilities early in the new year. “Our focus is on our customers—the thousands of U.

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