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DigitalGov’s 2015 Year in Review

A 2016 New Year concept: an hourglass with sands of 2015 flowing into the bottom chamber for 2016.

As we look ahead to 2016, we wanted to take a minute to look at our most popular content in 2015 and reflect on our second year. This was a big year for DigitalGov as we saw our session traffic nearly double and our weekly and daily email subscribers increase by 15%. DigitalGov was also named as a 2015 must-read blog by FedTech magazine, which is due to the great contributions from our guest authors, representing 42 agencies and departments across the federal government!

Looking over the content we published this year and at the pieces you were most interested in, we were happy to see that your interest spans several areas of the digital space, including: security, [user experience]( /categories/ux , accessibility, social media and Terms of Service, and information about our services.

So as 2015 comes to a close, we want to THANK YOU for reading, sharing and commenting. You can look forward to more interesting content in 2016. If there’s something you’d like to see featured on DigitalGov, let us know.

Top 10 spelled out on note cards clipped to a clothesline, with the night sky and twinkling lights in the background

Here are the top 10 most-popular 2015 articles (in terms of pageviews):

  1. HTTP vs HTTPS: Is it Time For a Change?

  2. Using Personas to Better Understand Customers: USA.gov Case Study

  3. Using Section 508 Guidance to Improve the Accessibility of Government Services

  4. Sharing the Essentials of Animated Gifs for Public Services

  5. Why Your Social Traffic Looks Low in Analytics Tools

  6. 8 New Federal-Friendly Apps and Services

  7. How Will You Celebrate Customer Service Week?

  8. Five-Star Customer Experience in Public Service with Yelp

  9. From Elephant to ELK: How We Migrated Our Analytics System to Elasticsearch

  10. 15 Government Customer Service Trends for 2015

You can also read about what our division, the Office of Citizen Services and Innovative Technologies (OCSIT), was up to in 2015.

Multi-colored and sparkly Happy New Year 2016.

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