DigitalGov User Experience Program
We want to help you make better digital products. We believe that a little user research makes government a lot better.
Our DigitalGov User Experience Program teaches federal employees how to:
- Make products and services more user-friendly
- Save money via user research
- Create successful experiences
Our User Experience (UX) Program focuses exclusively on improving federal digital products such as websites, mobile sites, and APIs. To contact us, email us at email@example.com.
What We Do
We offer these services to federal agencies, all at no charge:
- Usability Training for Federal Employees via DigitalGov University
- User Experience Community and Listserve
- Usability Test Support
- Speaking opportunities
Five User Experience resources to help you:
1. Usability Starter Kit
Get help creating your own usability tests, download presentations you can use, get templates and more in our Usability Starter Kit.
2. Usability Case Studies
Our Usability Case Studies are filled with Before and After screenshots of government products improved by user research.
3. API Usability Evaluation
For more than a year our API Usability Evaluations have been connecting agency API teams to developers, giving them valuable user feedback from real customers.
4. Federal User Experience Survey
See the results of our federal-wide User Experience Survey and learn about government user research trends, interests and challenges.
- 2013 Federal User Experience Survey
5. Federal Usability Volunteer List
We’ve collected the names of dozens of federal employees who would love to help test your product. So if you’re a federal employee you can join our usability volunteer list, or if you need some volunteers to help you please email firstname.lastname@example.org.