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Mobile devices allow the public to interact with government in new and game-changing ways and users expect those interactions. As a result, many agencies are taking advantage of native apps for crowdsourcing projects. The White House Open Government Initiative recently defined crowdsourcing “as a process in which individuals or organizations submit an open call for […]
As part of 18F’s mission to deliver effective, user-centric services focused on the interaction between government and the people and businesses it serves, we are also committed to demonstrating how open source and agile-inspired methodologies are critical to an effective, efficient, modern delivery process. We believe these methods produce better software and services at lower […]
Crowdsourcing has created new paths for public interaction with the government, as we’ve been highlighting on DigitalGov with this month’s theme. However, crowdsourcing can also be used to harness support for internal agency projects. The Department of State is using crowdsourcing to find talent within and outside of government to support agency activities. Through the […]
For months, I’ve been trying to figure out how to get leads for the OMB External Use Open Data Survey responses. I’ve attended Google Analytics seminars, asked for survey responses from some of our public facing sites, added a data request form to our /data page, and begged for leads from program owners. The result […]
They say that necessity is the mother of invention. For me, the necessity resulted from long product development cycles paired with short windows for user testing and little room for iteration. The “invention” was the discovery of a powerful set of tools for prototyping that are available on just about every office computer. I found […]