Design

Focus Groups: Are They Right for You?

Focus Groups: Are They Right for You?

The short answer is: it depends on your goals. If you Google “focus group,” you will have a host of positive and negative feedback, but the truth is that it depends on what your needs are. What Is a Focus Group? Focus groups are an inexpensive way to identify people’s preferences, motivations, thoughts, feelings and […]

Read More →Focus Groups: Are They Right for You?

Read More →Focus Groups: Are They Right for You?

CareerOneStop’s Newest Online Resources: Targeted to User Needs

CareerOneStop’s Newest Online Resources: Targeted to User Needs

When the Employment and Training Administration’s CareerOneStop team embarked on a redesign of the site’s online career, training, and job resources, they didn’t dive right into the technical work. Instead, they embraced a user-centered approach that focused on the user experience (UX). Focusing on UX means taking a step back to learn about users’ core needs […]

Read More →CareerOneStop’s Newest Online Resources: Targeted to User Needs

Read More →CareerOneStop’s Newest Online Resources: Targeted to User Needs

Usability Design for Kids: Things Federal Workers Should Know

Usability Design for Kids: Things Federal Workers Should Know

I used to teach 8th grade science in inner city Denver in the 1990s. After that, I supported special education students and their teachers in North Carolina. Around that time (mid-late 1990s), the Internet wasn’t really designed for kids –most of the electronic materials I came across for the classroom were on CDs and such. […]

Read More →Usability Design for Kids: Things Federal Workers Should Know

Read More →Usability Design for Kids: Things Federal Workers Should Know

Getting Started with Usability Testing

Getting Started with Usability Testing

At the U.S. Agency for International Development (USAID), our new open data policy will begin making more Agency-funded data broadly accessible to the public. It completely changes the way we do business, and it also means that in the coming years, the amount of data we host on our open data website (known as the Development Data Library) […]

Read More →Getting Started with Usability Testing

Read More →Getting Started with Usability Testing

At Last: User Experience Performance Descriptions!

At Last: User Experience Performance Descriptions!

To improve your digital systems with user experience (UX), you need people. And to get people in government, you need position descriptions. While DigitalGov has collected a wide variety of position descriptions, I thought I would create a post specifically on UX positions, and explain the difference between these jobs. Yes, there is overlap. But […]

Read More →At Last: User Experience Performance Descriptions!

Read More →At Last: User Experience Performance Descriptions!

GoodGovUX Addresses UX of IT Contracts

GoodGovUX Addresses UX of IT Contracts

How do you define user experience (UX)? That was the question posed to more than 100 people at the GoodGovUX event at the Artisphere in Arlington, Virginia, on February 24th. Attendees learned how government can improve the user experience of digital products, from intranets to forms to good ol’ fashioned websites. GoodGovUX co-founder Keith Deaven […]

Read More →GoodGovUX Addresses UX of IT Contracts

Read More →GoodGovUX Addresses UX of IT Contracts

The Usability ‘Aha!’ Moment: How to Turn Cynics into Converts

The Usability ‘Aha!’ Moment: How to Turn Cynics into Converts

User Experience (UX) is the comprehensive experience a person has when using a product or application, and usability is the ease of use (or lack thereof) when using it. Many of us have discovered the vast advantages of evaluating usability on our own; however, getting others to jump on board is often a different story. […]

Read More →The Usability ‘Aha!’ Moment: How to Turn Cynics into Converts

Read More →The Usability ‘Aha!’ Moment: How to Turn Cynics into Converts

Trends on Tuesday: Top Five Trends in Mobile App Design for 2015

Trends on Tuesday: Top Five Trends in Mobile App Design for 2015

Mobile user habits are a moving target, and designers have to adjust accordingly. Creative Bloq offers their Top 5 Trends in App Design for 2015 gathered from trends in changing hardware, increasing popularity of apps and the increasingly personal nature of mobile devices. Bigger Screen Sizes. As we noted in last week’s Trends on Tuesday […]

Read More →Trends on Tuesday: Top Five Trends in Mobile App Design for 2015

Read More →Trends on Tuesday: Top Five Trends in Mobile App Design for 2015

Top Task Usability: Design for Your Users

Top Task Usability: Design for Your Users

Being able to design a website that users love is not too far away from being able to read their minds. While designers can’t read minds, that doesn’t stop them from using their website’s top tasks to make it seem like they can. A website’s top tasks include 5-10 tasks (depending on the scope of the […]

Read More →Top Task Usability: Design for Your Users

Read More →Top Task Usability: Design for Your Users

7 Ways to Ignite User-Centered Design at Your Agency

7 Ways to Ignite User-Centered Design at Your Agency

So you’ve done a couple of usability studies, and a few people are starting to “see the light.” Now you’d like to take it to the next level and help your organization embrace user-centered design (UCD) as the philosophy that drives all your digital projects. But what is best way to do this? How can […]

Read More →7 Ways to Ignite User-Centered Design at Your Agency

Read More →7 Ways to Ignite User-Centered Design at Your Agency

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