Our Work

The Federal Register: Improving Visitors’ Search Experience on Agency Websites

The Federal Register: Improving Visitors’ Search Experience on Agency Websites

The Office of the Federal Register’s mission “informs citizens of their rights and obligations, documents the actions of Federal agencies, and provides a forum for public participation in the democratic process.” As the winner of the Bright Idea Award, FederalRegister.gov is clear and easy to use, but most citizens rarely frequent it. More frequently they [...]

Read More →The Federal Register: Improving Visitors’ Search Experience on Agency Websites

Read More →The Federal Register: Improving Visitors’ Search Experience on Agency Websites

Go.USA.gov Creates Short, Trustworthy .gov URLs

Go.USA.gov Creates Short, Trustworthy .gov URLs

Short URLs are useful for tracking clicks, but they can create a poor user experience because the person clicking the link can’t see the final destination. That’s why Go.USA.gov was created—to show users that they would reach official government information. To maintain this trust, Go.USA.gov is only open to government employees and only shortens government [...]

Read More →Go.USA.gov Creates Short, Trustworthy .gov URLs

Read More →Go.USA.gov Creates Short, Trustworthy .gov URLs

Search Engine Optimization for Government Websites

Search Engine Optimization for Government Websites

On June 10, 2014, the Metrics Community of Practice of the Federal Web Managers Council and DigitalGov University hosted an event to honor the memory of Joe Pagano, a former co-chair of the Web Metrics Sub-Council. This third lecture honoring Joe focused on search engine optimization (SEO). While commercial search engines do a remarkable job [...]

Read More →Search Engine Optimization for Government Websites

Read More →Search Engine Optimization for Government Websites

DigitalGov Search Results Get a Redesign

DigitalGov Search Results Get a Redesign

Bing, Google, and Yahoo have all rolled out major redesigns to their search results pages in the past year. The last time DigitalGov Search did a major redesign of their results page was in January 2012. It was long overdue for a facelift. So, our team redesigned our search results page. We’ve kept an eye on best [...]

Read More →DigitalGov Search Results Get a Redesign

Read More →DigitalGov Search Results Get a Redesign

Designing in the Open Training Recap

Designing in the Open Training Recap

During the recent redesign of Data.gov, the team developed a process that helped them respond to public feedback, track the actions and hold themselves accountable. In a DigitalGov University webinar, “Designing in the Open—Public Participation in Government Web Design,” Phil Ashlock, chief architect at Data.gov, and Jeanne Holm, Data.gov evangelist, shared how integrating feedback from [...]

Read More →Designing in the Open Training Recap

Read More →Designing in the Open Training Recap

Analyzing Search Data in Real-Time to Drive Decisions

Analyzing Search Data in Real-Time to Drive Decisions

DigitalGov Search recently rolled out a new open source technology stack, which gives the team access to real-time analytics and dashboards to monitor search trends. The ELK stack consists of Elasticsearch, a real-time search and analytics engine; Logstash, a log management tool; and Kibana, a data visualization engine for creating dashboards. The dashboard-building capabilities surface [...]

Read More →Analyzing Search Data in Real-Time to Drive Decisions

Read More →Analyzing Search Data in Real-Time to Drive Decisions

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