Our Work

Turning Government Data into Better Public Service

Turning Government Data into Better Public Service

Every day, millions of people use their laptops, phones, and tablets to check the status of their tax refund, get the latest forecast from the National Weather Service, book a campsite at one of our national parks, and much more. There were more than 1.3 billion visits to websites across the federal government in just […]

Read More →Turning Government Data into Better Public Service

Read More →Turning Government Data into Better Public Service

Showcase Your Innovation Program at the 2015 Spring Summit

Showcase Your Innovation Program at the 2015 Spring Summit

Here’s another other opportunity to show DigitalGov innovators what you got! The spring Digital Citizen Services Summit will host an expo, like we did in 2014, where you can showcase your program or service. This way participants will get a chance to meet the people behind innovative programs across the federal government and explore collaborations […]

Read More →Showcase Your Innovation Program at the 2015 Spring Summit

Read More →Showcase Your Innovation Program at the 2015 Spring Summit

What is the Digital Analytics Program (DAP)?

What is the Digital Analytics Program (DAP)?

The Digital Analytics Program (DAP) is a cornerstone of the 2012 Digital Government Strategy’s mission to improve the citizen experience by streamlining the collection and analysis of digital analytics data on a federal government-wide scale. The DAP, provided by GSA to all federal executive branch agencies, delivers digital analytics tools (like Web analytics and customer […]

Read More →What is the Digital Analytics Program (DAP)?

Read More →What is the Digital Analytics Program (DAP)?

Digital Analytics Program Among Finalists for Igniting Innovation Award

Digital Analytics Program Among Finalists for Igniting Innovation Award

The federal government has IT challenges, and innovative federal projects are tackling those challenges head-on. As projects gain momentum, outside organizations have taken notice. Recently, Data.gov and DigitalGov’s Digital Analytics Program (DAP) were recognized by the American Council for Technology and Industry Advisory Council (ACT-IAC), among 30 other finalists for the Igniting Innovation Award. ACT-IAC’s […]

Read More →Digital Analytics Program Among Finalists for Igniting Innovation Award

Read More →Digital Analytics Program Among Finalists for Igniting Innovation Award

Top 10 Things (We Think) You Don’t Know about DigitalGov

Top 10 Things (We Think) You Don’t Know about DigitalGov

Things you don’t know about this website, DigitalGov.gov, that is. It’s our first birthday, and we’re celebrating by sharing some fun facts with you. A more sober look at our strategy can be read on our 6-month post, but this is a party post! w00t! 10.  We’ve published an impressive 480 articles and counting (this […]

Read More →Top 10 Things (We Think) You Don’t Know about DigitalGov

Read More →Top 10 Things (We Think) You Don’t Know about DigitalGov

Don’t Forget the Long Tail: It Can Deliver Value

Don’t Forget the Long Tail: It Can Deliver Value

Top tasks matter. Visitors come to your website with specific goals in mind. Using a top-task methodology can be particularly useful when redesigning your homepage. But, top tasks aren’t the whole story. Our government websites also have a large range of tiny tasks that, when managed carefully, have the potential to deliver value. In The […]

Read More →Don’t Forget the Long Tail: It Can Deliver Value

Read More →Don’t Forget the Long Tail: It Can Deliver Value

Vote to Make the Spring Summit a Success

Vote to Make the Spring Summit a Success

Thanks to your awesome input on the Citizen Services Summit agenda and the rallying of the Summit Sounding Board, we now have more than 70 ideas and 50 comments on those ideas. Vote early and Vote often! We’ve opened up the voting floodgates for these 70 ideas until February 28th! Now you can help choose […]

Read More →Vote to Make the Spring Summit a Success

Read More →Vote to Make the Spring Summit a Success

Let Us Share Your Events

Let Us Share Your Events

You may have seen this icon on our calendar recently. This icon indicates a digitalgov “friend event.” What’s a Friend Event Does your agency offer training or events to help improve digital services? Are they free? Are they open to other federal government agencies? If you answered YES to all three questions then you have a friend […]

Read More →Let Us Share Your Events

Read More →Let Us Share Your Events

DigitalGov University 2015 Training Watch

DigitalGov University 2015 Training Watch

Performance Analytics for Social Media Decision Making. Creating Adaptive Content. Usability Testing. These are just some of the areas of programming we are putting together. After taking a look at the most widely attended events in 2014, we decided to gather ideas we received from community and program leads for our 2015 events lineup through […]

Read More →DigitalGov University 2015 Training Watch

Read More →DigitalGov University 2015 Training Watch

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