Our Work

Open for Innovation in DigitalGov!

Open for Innovation in DigitalGov!

There’s tons of great work and innovations happening in federal agencies, and it is happening fast. From mobile, to social, to user experience, to APIs, to data and codesharing, agencies are embracing the 21st century citizen expectations and working to deliver anytime, anywhere, any device services and information to the public. How do we tap [...]

Read More →Open for Innovation in DigitalGov!

Read More →Open for Innovation in DigitalGov!

Results Posted: 2012 Challenge Report

Results Posted: 2012 Challenge Report

This week the White House Office of Science and Technology Policy released its second comprehensive report detailing the use of federal challenge and prize competitions. Read it and you’ll find details about the fiscal benefits of more than 300 competitions implemented by 45 agencies. As the report released today makes clear, agencies made big strides in [...]

Read More →Results Posted: 2012 Challenge Report

Read More →Results Posted: 2012 Challenge Report

Challenge.gov Named as Top 5 Finalist Harvard Innovation Award

Challenge.gov Named as Top 5 Finalist Harvard Innovation Award

Thanks to the tremendous work of challenge managers across federal government and the support of the White House Office of Science & Technology Policy, the Challenge.gov program at GSA has been named one of the top 5 finalists in Harvard’s Innovations in American Government Award! We are honored to be among this group, after rigorous [...]

Read More →Challenge.gov Named as Top 5 Finalist Harvard Innovation Award

Read More →Challenge.gov Named as Top 5 Finalist Harvard Innovation Award

NPS.gov Use of Digital Analytics Program: Beyond the Numbers

NPS.gov Use of Digital Analytics Program: Beyond the Numbers

The National Park Service website, NPS.gov, is home to sites for the parks, programs, and subject-related content about the places and ideas that we preserve and protect for the American people. With roughly a thousand content authors dispersed across the country, NPS.gov receives nearly 50 million page views per month during the peak summer season, when [...]

Read More →NPS.gov Use of Digital Analytics Program: Beyond the Numbers

Read More →NPS.gov Use of Digital Analytics Program: Beyond the Numbers

Digital Analytics Program Goes To The Moon!

Digital Analytics Program Goes To The Moon!

  On Feb. 15, 2013, a meteor weighing 10,000 metric tons exploded 14 miles above Chelyabinsk, Russia. Users flocked to NASA.gov for info, and we spiked to nearly 12 million page views that day, ~16 times the daily average. Our real-time analytics showed over 300,000 active visitors on the site at peak, about 100 times [...]

Read More →Digital Analytics Program Goes To The Moon!

Read More →Digital Analytics Program Goes To The Moon!

Getting Started with the Digital Analytics Program

The Digital Analytics Program (DAP) is delighted to announce the launch of a DAP user group and new training program. These initiatives will support DAP users in getting the most from their implementation. The kick-off for this user group will be on Thursday, September 12, 2013, when we will host a webinar to welcome  users [...]

Read More →Getting Started with the Digital Analytics Program

Read More →Getting Started with the Digital Analytics Program

Digital Metrics for Federal Agencies

Digital Metrics for Federal Agencies

Digital metrics are critical for measuring, analyzing, and reporting on the effectiveness of your Web, mobile, social media, and other digital channels. Every agency should have a metrics strategy to measure performance, customer satisfaction, and engagement, and use the data to make continuous improvements to serve its customers. Part 1: Common Metrics: Guidance, Best Practices, and [...]

Read More →Digital Metrics for Federal Agencies

Read More →Digital Metrics for Federal Agencies

Make Mobile Gov with the Mobile Application Development Program

Make Mobile Gov with the Mobile Application Development Program

Anytime, Anywhere, Any Device. The 21st century imperative to deliver government information and services to the public anytime, anywhere and on any device makes mobile a critical tactic in the federal Digital Government Strategy. Today, GSA’s Digital Services Innovation Center and the Federal CIO Council launch the Mobile Application Development Program to provide agencies with [...]

Read More →Make Mobile Gov with the Mobile Application Development Program

Read More →Make Mobile Gov with the Mobile Application Development Program

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