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DigitalGov Summit Recap: No Longer the Team of No

DigitalGov Summit Recap: No Longer the Team of No

No one likes to be told no. This is especially true at work, when you’re moving toward something that you feel is in the best interest of your customers. But so often in government, our forward progress gets slowed down by others in our organization who we think “just don’t get it”—namely those in content, […]

Read More →DigitalGov Summit Recap: No Longer the Team of No

Read More →DigitalGov Summit Recap: No Longer the Team of No

HTTPS and Other Ranking Factors: What Impacts the SEO of Government Websites?

HTTPS and Other Ranking Factors: What Impacts the SEO of Government Websites?

Following the recent OMB memo that all publicly available federal websites and Web services must implement HTTPS by December 31, 2016, Web content managers across government are considering the SEO (search engine optimization) implications of the transition, among other details. In August 2014, Google confirmed that HTTPS is a ranking signal in their algorithm. But […]

Read More →HTTPS and Other Ranking Factors: What Impacts the SEO of Government Websites?

Read More →HTTPS and Other Ranking Factors: What Impacts the SEO of Government Websites?

Search, Buscar, Поиск, جستجو, Cari: Creating a Good, Multilingual Search Experience

Search, Buscar, Поиск, جستجو, Cari: Creating a Good, Multilingual Search Experience

In 2015, DigitalGov Search dramatically expanded support for languages on our search results page, expanding from just English and Spanish to support 68 different languages. Government agencies across the United States publish content in a growing number of languages to do the business of the country. Language-specific websites and mobile apps include not just translated content, but […]

Read More →Search, Buscar, Поиск, جستجو, Cari: Creating a Good, Multilingual Search Experience

Read More →Search, Buscar, Поиск, جستجو, Cari: Creating a Good, Multilingual Search Experience

DigitalGov Summit Recap: Building Privacy & Identity Management in the Open

DigitalGov Summit Recap: Building Privacy & Identity Management in the Open

How can government protect citizens while delivering the services they demand in the modern age? This was a theme of the panel discussion on privacy and identity management at the 2015 DigitalGov Citizen Services Summit. “Cybersecurity has really come a long way in the last 10 years, unifying the conversation about risk across organizations,” said […]

Read More →DigitalGov Summit Recap: Building Privacy & Identity Management in the Open

Read More →DigitalGov Summit Recap: Building Privacy & Identity Management in the Open

DigitalGov Summit Recap: The Need for Change Agents, plus the Internet of Everything, from A to Z

DigitalGov Summit Recap: The Need for Change Agents, plus the Internet of Everything, from A to Z

The Internet of Things is already here. How will we prepare for the Internet of Everything? David Bray, Chief Information Officer at the Federal Communications Commission, and Eisenhower Fellow, spoke about the IoT, IoE, and the need for change agents during the 2015 DigitalGov Citizen Services Summit. Bray argued that the IoT is already here, […]

Read More →DigitalGov Summit Recap: The Need for Change Agents, plus the Internet of Everything, from A to Z

Read More →DigitalGov Summit Recap: The Need for Change Agents, plus the Internet of Everything, from A to Z

DigitalGov Summit Recap: Leveraging Open Analytics

DigitalGov Summit Recap: Leveraging Open Analytics

Seven million dollars is a big price tag. That is the amount Forbes predicts organizations will spend on analytics-related initiatives in 2015, according to a recent report. While government agencies may not have big budgets for data analysis, we do have tons of data—survey data, usability data, campaign data—that should be leveraged to drive decisions. […]

Read More →DigitalGov Summit Recap: Leveraging Open Analytics

Read More →DigitalGov Summit Recap: Leveraging Open Analytics

Monthly Theme: At Your Service

Monthly Theme: At Your Service

In this digital age, we know customers expect their government interactions to be on the same level as their interactions with the private sector. Agencies are always striving to improve the quality of their services to meet their customers’ needs. So too in our office, where we use the feedback, you, our agency customers, provide […]

Read More →Monthly Theme: At Your Service

Read More →Monthly Theme: At Your Service

DigitalGov Summit Recap: How “We, the Techies” Can Effect Change

DigitalGov Summit Recap: How “We, the Techies” Can Effect Change

Who do you need to bring to the table to make a better world? In May, Megan Smith, Chief Technology Officer of the United States, delivered the keynote address at the 2015 DigitalGov Citizen Services Summit. She encouraged attendees to find ways of unlocking potential through collaborations from both within and outside of government. “We […]

Read More →DigitalGov Summit Recap: How “We, the Techies” Can Effect Change

Read More →DigitalGov Summit Recap: How “We, the Techies” Can Effect Change

State’s ShareAmerica Takes a Very Social Approach

State’s ShareAmerica Takes a Very Social Approach

Social media is front and center at Share.America.gov, a U.S. Department of State site managed by the Bureau of International Information Programs, that describes itself as a “platform for sharing compelling stories and images that spark discussion and debate on important topics like democracy, freedom of expression, innovation, entrepreneurship, education, and the role of civil society.” […]

Read More →State’s ShareAmerica Takes a Very Social Approach

Read More →State’s ShareAmerica Takes a Very Social Approach

DigitalGov Podcast: DAP Delivers Data for 4,000 Websites

DigitalGov Podcast: DAP Delivers Data for 4,000 Websites

You cannot improve your digital outreach without data. Since 2012, the Digital Analytics Program (DAP) has provided agencies the critical information and metrics that they need to make their public-facing websites better. The buzz around DAP has grown with the release of the Digital Analytics Dashboard, which provides a real-time glimpse into government Web traffic, […]

Read More →DigitalGov Podcast: DAP Delivers Data for 4,000 Websites

Read More →DigitalGov Podcast: DAP Delivers Data for 4,000 Websites

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