Content

USA.gov in Beta: Tell Us What You Think

USA.gov in Beta: Tell Us What You Think

Thirteen years in digital is an eon, and on the eve of its 13th birthday, we at USA.gov found ourselves reckoning with a mid-life crisis. In the thirteen years since Firstgov.gov was launched (and ten years for FirstGov en Español), the sheer volume and sophistication of government websites has exploded. We’ve seen Web customers evolve […]

Read More →USA.gov in Beta: Tell Us What You Think

Read More →USA.gov in Beta: Tell Us What You Think

The Content Corner: Learning to Say No

The Content Corner: Learning to Say No

There is a quote that goes something like, “Just because we can do a thing, it does not follow that we must do a thing.” I attribute it to the President of the United Federation of Planets in Star Trek VI: The Undiscovered Country, partially because I am a geek, and secondly, the internet provided […]

Read More →The Content Corner: Learning to Say No

Read More →The Content Corner: Learning to Say No

Helpful Resources to Make Your Content Mobile-Friendly

Helpful Resources to Make Your Content Mobile-Friendly

Smartphones make up 75% of the mobile market—which makes mobile-friendliness a must for government agencies. With the recent update to Google’s search algorithm, or what some are calling Mobilegeddon, the case for building a mobile-friendly site becomes even stronger. For many government organizations, responsive Web design (RWD) has been the answer to their mobile question. […]

Read More →Helpful Resources to Make Your Content Mobile-Friendly

Read More →Helpful Resources to Make Your Content Mobile-Friendly

Cross-Agency Collaboration Is the Key to Reaching Millions

Cross-Agency Collaboration Is the Key to Reaching Millions

This story begins with a post about reverse mortgages, but don’t worry: we won’t go into the world of complex home loans. Rather, this is a story about how one federal agency is partnering with another to amplify its content and reach millions of people online—and why more agencies should do the same. Many federal […]

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Read More →Cross-Agency Collaboration Is the Key to Reaching Millions

The Content Corner: Finding Your Voice

The Content Corner: Finding Your Voice

No, this is not another post about podcasting but about a different voice entirely. It is the words you use, the conversation that you are having with your users. Is your content using the most effective language possible to communicate and to convey emotions like trust or empathy? As an article from Larsen Design states, […]

Read More →The Content Corner: Finding Your Voice

Read More →The Content Corner: Finding Your Voice

Trends on Tuesday: 10 Tips for Mobile Live Streaming

Trends on Tuesday: 10 Tips for Mobile Live Streaming

Mobile video is starting to hit its second wave for both consumption and creation, and government agencies can prepare now to ride this new channel for mobile and social engagement. Fueled by mobile bandwidth and cellular stability steadily increasing and consumers’ comfort with larger mobile devices fueling more video watching on mobile, a plethora of […]

Read More →Trends on Tuesday: 10 Tips for Mobile Live Streaming

Read More →Trends on Tuesday: 10 Tips for Mobile Live Streaming

The Content Corner: Structured Content Challenges and Lessons Learned

The Content Corner: Structured Content Challenges and Lessons Learned

In May 2014, Sarah Crane discussed the importance of structured content, APIs and the development of a “Create Once, Publish Everywhere” (COPE) strategy at USA.gov via a three part video series. After my recent post about a world without Web pages, Sarah and I connected and we discussed the challenges she has experienced during the […]

Read More →The Content Corner: Structured Content Challenges and Lessons Learned

Read More →The Content Corner: Structured Content Challenges and Lessons Learned

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