Content

An Introduction to HTTPS, by 18F and DigitalGov University

An Introduction to HTTPS, by 18F and DigitalGov University

18F uses HTTPS for everything we make, and the U.S. government is in the process of transitioning to HTTPS everywhere. As part of this effort, we’ve recently partnered with DigitalGov University to produce a two-video series introducing the why’s and how’s of HTTPS. In an Introduction to HTTPS for beginners, we cover what happens when […]

Read More →An Introduction to HTTPS, by 18F and DigitalGov University

Read More →An Introduction to HTTPS, by 18F and DigitalGov University

Trends on Tuesday: GOV.UK Weighs in on Mobile User Habits

Trends on Tuesday: GOV.UK Weighs in on Mobile User Habits

England’s Government Digital Service (similar to our own U.S. Digital Services and 18F) did a study of how content on their websites is consumed on mobile and non-mobile devices and learned several key points for a future-focused and mobile-friendly government organization: Mobile platforms account for the lion’s share of most of their content (see their […]

Read More →Trends on Tuesday: GOV.UK Weighs in on Mobile User Habits

Read More →Trends on Tuesday: GOV.UK Weighs in on Mobile User Habits

The Content Corner: Determining Your User’s Needs

The Content Corner: Determining Your User’s Needs

I recently wrapped up a series of user interviews as part of a review of our judiciary-wide intranet in order to provide better digital services to our customers (and yes, our internal users are our customers, not just the general public). As I prepare to delve back into determining user and content needs for a […]

Read More →The Content Corner: Determining Your User’s Needs

Read More →The Content Corner: Determining Your User’s Needs

State’s ShareAmerica Takes a Very Social Approach

State’s ShareAmerica Takes a Very Social Approach

Social media is front and center at Share.America.gov, a U.S. Department of State site managed by the Bureau of International Information Programs, that describes itself as a “platform for sharing compelling stories and images that spark discussion and debate on important topics like democracy, freedom of expression, innovation, entrepreneurship, education, and the role of civil society.” […]

Read More →State’s ShareAmerica Takes a Very Social Approach

Read More →State’s ShareAmerica Takes a Very Social Approach

The Content Corner: Create Better Mobile Content

The Content Corner: Create Better Mobile Content

All content needs to be developed with a mobile-first strategy, from headline choice to paragraph length. Although we are all now living in a post-mobilegeddon world, many of us are still implementing a mobile strategy. This strategy should consider several factors, including viewport size, cellular versus WiFi considerations, and load times. It should also include a […]

Read More →The Content Corner: Create Better Mobile Content

Read More →The Content Corner: Create Better Mobile Content

Trends on Tuesday: Trends in CMS

Trends on Tuesday: Trends in CMS

A Content Management System (CMS) allows people to easily publish, maintain and update information online. Choosing a CMS (or deciding whether you need one at all) is one that many agencies have faced. It’s not an easy choice because there are many solutions available to content managers. As government agencies, the majority of content we deliver is […]

Read More →Trends on Tuesday: Trends in CMS

Read More →Trends on Tuesday: Trends in CMS

The Content Corner: Creating Good Content is Hard

The Content Corner: Creating Good Content is Hard

Throughout my five-plus months so far on this blog, I have focused a great deal on creating content, the various methods to improve your content, and what exactly content is. One thing that I may not have emphasized enough is the quality of the actual writing itself and how no content strategy on the planet […]

Read More →The Content Corner: Creating Good Content is Hard

Read More →The Content Corner: Creating Good Content is Hard

Content Syndication of NIH Grants Information Now Available

Content Syndication of NIH Grants Information Now Available

Content syndication is an easy and cost-free way for you to add credible NIH health research information directly to your website. When NIH updates its content, those updates display immediately on your website through syndication, providing timely information for your audiences. Content syndication allows you to maintain the look and feel of your website while […]

Read More →Content Syndication of NIH Grants Information Now Available

Read More →Content Syndication of NIH Grants Information Now Available

The Content Corner: Telling Your Story

The Content Corner: Telling Your Story

Storytelling plays an important role in helping to establish the human connection that is often lost in today’s digital deluge of information, shares and tweets. A large amount of the content we consume today is derivative, second-hand, and generally passes through us like a breeze. But by using a method of sharing content that is as […]

Read More →The Content Corner: Telling Your Story

Read More →The Content Corner: Telling Your Story

Betting on E-mail: How We’re Reaching Hispanics via Their Inbox

Betting on E-mail: How We’re Reaching Hispanics via Their Inbox

Driving visitors to a destination means reaching your users where they are at. In 2005, as part of the greater USA.gov marketing strategy, GobiernoUSA.gov launched an email program. These communications initially took the form of short blurbs that directed people to important site content and promoted other government information hosted by various federal agencies. From […]

Read More →Betting on E-mail: How We’re Reaching Hispanics via Their Inbox

Read More →Betting on E-mail: How We’re Reaching Hispanics via Their Inbox

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