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The Federal Register: Improving Visitors’ Search Experience on Agency Websites

The Federal Register: Improving Visitors’ Search Experience on Agency Websites

The Office of the Federal Register’s mission “informs citizens of their rights and obligations, documents the actions of Federal agencies, and provides a forum for public participation in the democratic process.” As the winner of the Bright Idea Award, FederalRegister.gov is clear and easy to use, but most citizens rarely frequent it. More frequently they [...]

Read More →The Federal Register: Improving Visitors’ Search Experience on Agency Websites

Read More →The Federal Register: Improving Visitors’ Search Experience on Agency Websites

Open Government #WikiHack at the National Archives

Open Government #WikiHack at the National Archives

The National Archives and Records Administration and Wikimedia D.C., invite you to help us improve access to open government data on Wikipedia. We are excited to announce that we will be hosting the Open Government #WikiHack, a two-day hackathon at the National Archives Building in downtown D.C., over the weekend of September 27 and 28. [...]

Read More →Open Government #WikiHack at the National Archives

Read More →Open Government #WikiHack at the National Archives

Member Spotlight – Jill James, Dept. of Education

Member Spotlight – Jill James, Dept. of Education

Welcome to the first edition of a new series of articles spotlighting members of our Government Web Manager Community. This month, we introduce Jill James, who’s the Senior Web Editor/Director for the Department of Education, in their Communications and Outreach Office. We asked Jill a few questions about her work at Dept. of Ed, as [...]

Read More →Member Spotlight – Jill James, Dept. of Education

Read More →Member Spotlight – Jill James, Dept. of Education

Actionable Web Analytics: A Three-Step Process

Actionable Web Analytics: A Three-Step Process

As Web analysts, your customers and their needs can vary greatly. One minute you are leading an analysis that will influence strategic decisions, the next you are distributing reports to folks who will never use them, but just have to have them. Sometimes, in the darkest hours, it can become more of the latter. That’s [...]

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Read More →Actionable Web Analytics: A Three-Step Process

Go.USA.gov Creates Short, Trustworthy .gov URLs

Go.USA.gov Creates Short, Trustworthy .gov URLs

Short URLs are useful for tracking clicks, but they can create a poor user experience because the person clicking the link can’t see the final destination. That’s why Go.USA.gov was created—to show users that they would reach official government information. To maintain this trust, Go.USA.gov is only open to government employees and only shortens government [...]

Read More →Go.USA.gov Creates Short, Trustworthy .gov URLs

Read More →Go.USA.gov Creates Short, Trustworthy .gov URLs

Get Out of the Jargon Trap: Plain Language Training Can Help

Get Out of the Jargon Trap: Plain Language Training Can Help

The Plain Language Action and Information Network (PLAIN) is the official federal working group designated to help agencies with plain language, including training. PLAIN offers free 3.5-hour classes in the principles of plain language and plain language for Web writing.

Read More →Get Out of the Jargon Trap: Plain Language Training Can Help

Read More →Get Out of the Jargon Trap: Plain Language Training Can Help

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