Content

Solving a MobileGov Mystery: Using Open Source CMS to Implement Responsive Web Design

Solving a MobileGov Mystery: Using Open Source CMS to Implement Responsive Web Design

Responsive Web design is widely-known as a go-to solution for designing a website to fit on any device’s screen size. As we found in our February workshop, federal agencies are implementing it for various reasons. There are various ways to implement responsive design. Some agencies have implemented it via structured data and content modeling and [...]

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Read More →Solving a MobileGov Mystery: Using Open Source CMS to Implement Responsive Web Design

Improving Content, Increasing Participation: A NARA Usability Case Study

Improving Content, Increasing Participation: A NARA Usability Case Study

Over the years, the staff intranet at the National Archives and Records Administration (NARA) had become increasingly difficult to use. Old, irrelevant content routinely bubbled to the top of search results, and essential employee tools were hard to find. NARA staff agreed that the site was due for an upgrade: fixing NARA@work was voted a [...]

Read More →Improving Content, Increasing Participation: A NARA Usability Case Study

Read More →Improving Content, Increasing Participation: A NARA Usability Case Study

Why Marketing to U.S. Hispanics Is like the Offside Rule in Soccer

Why Marketing to U.S. Hispanics Is like the Offside Rule in Soccer

Do you scratch your head trying to figure out the latest trends to reach out to Hispanics in the U.S.? If you answered yes, don’t worry, you’re not alone. The current Soccer World Cup is lending a great analogy to help you think through your strategy to your customers. Some rules in soccer, as in [...]

Read More →Why Marketing to U.S. Hispanics Is like the Offside Rule in Soccer

Read More →Why Marketing to U.S. Hispanics Is like the Offside Rule in Soccer

Using Analytics to Create Change: USA.gov Usability Case Study

Using Analytics to Create Change: USA.gov Usability Case Study

While many people tout the death of the home page, it’s still an important piece of the user experience on USA.gov. In 2013, 30% of all sessions on USA.gov included the home page—that’s 8.67 million sessions. The numbers for GobiernoUSA.gov are even higher—79% of all sessions included the home page. According to Jakob Nielsen, “A [...]

Read More →Using Analytics to Create Change: USA.gov Usability Case Study

Read More →Using Analytics to Create Change: USA.gov Usability Case Study

Multilingual Digital Content

Multilingual Digital Content

  Federal agencies are required to provide meaningful access to government information to people with limited English proficiency. This applies to your agency’s digital content too. You need to determine how much information you need to provide in other languages, based on an assessment of your audience. The need is increasing The number of people [...]

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Read More →Multilingual Digital Content

508 Accessible Videos—Why (and How) to Make Them

508 Accessible Videos—Why (and How) to Make Them

Making Web content and video accessible to people with disabilities is the law. Ensuring a video is accessible requires planning. Taking steps from day one will save you time and money. To verify that a video is accessible you’d need to incorporate three elements: Captioning Audio descriptions An Accessible video player Why Accessibility Matters Many government [...]

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Read More →508 Accessible Videos—Why (and How) to Make Them

508 Accessible Videos – Use a 508-Compliant Video Player

508 Accessible Videos – Use a 508-Compliant Video Player

When you watch a video on your computer, the window that displays your video is called a “video player.” It usually has start, pause, and other buttons. You might not be aware that you’re using a player at all—you just watch your video. A fully-accessible video player (e.g. Section 508-compliant) can be used by a [...]

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Read More →508 Accessible Videos – Use a 508-Compliant Video Player

508 Accessible Videos – How to Make Audio Descriptions

508 Accessible Videos – How to Make Audio Descriptions

What are Audio Descriptions? Audio Description, also called descriptive video or video description, is an additional audio track that describes and gives context for essential visual information. Audio Description makes videos and multimedia accessible to people who have “low vision” (very poor vision), or who are blind, by capturing what is happening on screen into [...]

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Read More →508 Accessible Videos – How to Make Audio Descriptions

508 Accessible Videos – How to Caption Videos

508 Accessible Videos – How to Caption Videos

What are Captions? In a video, captions collect all audio information and describe them using text. They include not only spoken content but also non-speech information such as sound effects, music, laughter, and speaker identification and location (for example, audio spoken off-screen). Captions appear transposed over the visual elements in a video, and are synchronized [...]

Read More →508 Accessible Videos – How to Caption Videos

Read More →508 Accessible Videos – How to Caption Videos

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