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New Ed.gov Homepage and More

New Ed.gov Homepage and More

You may have noticed we launched our new Ed.gov homepage today. This completes the third and final phase of our visual refresh for our main website. We released the second phase of the refresh back in June. So, what’s new? Streamlined Homepage The new homepage takes our efforts to streamline navigation on the website one […]

Read More →New Ed.gov Homepage and More

Read More →New Ed.gov Homepage and More

Connect with Your Colleagues Before You Need Them

Connect with Your Colleagues Before You Need Them

Running a government website or social media account is complex: while trying to meet your agency’s mission goals and your customers’ needs, you also have to keep track of issues like ethics, information security, privacy, and accessibility. It’s enough to make your head spin. Luckily, no one … errr … no online communications person … […]

Read More →Connect with Your Colleagues Before You Need Them

Read More →Connect with Your Colleagues Before You Need Them

From Elephant to ELK: How We Migrated Our Analytics System to Elasticsearch

From Elephant to ELK: How We Migrated Our Analytics System to Elasticsearch

As I mentioned in a recent blog post about image search, we’re avid users of Elasticsearch for search. We also recently ported another vital part of our system to Elasticsearch: analytics. This post is a technical deep dive into how our analytics system works, and specifically how and why we used Elasticsearch to build it. Background DigitalGov Search is […]

Read More →From Elephant to ELK: How We Migrated Our Analytics System to Elasticsearch

Read More →From Elephant to ELK: How We Migrated Our Analytics System to Elasticsearch

The Best E-gov Websites in the World

The Best E-gov Websites in the World

In Design Secrets of the World’s Best e-Government Web Sites, the Asia-Pacific online communications powerhouse FutureGov singles out eight national e-government portals as the best-designed in the world, and identifies the best practices these sites exemplify. “Ultimately, these websites are the best in the world because they are designed to be practical, simple, quick and […]

Read More →The Best E-gov Websites in the World

Read More →The Best E-gov Websites in the World

From Taste-Testers to Explorers: Developing Personas for Open Opportunities

From Taste-Testers to Explorers: Developing Personas for Open Opportunities

Being customer-focused means doing the gumshoe work of research and rounds of analysis to find gold by understanding user goals. For the task-based innovation network, Open Opportunities for DigitalGov, that meant developing personas in order to overcome our own biases and learn about the different motivations of our participants. In this article, we’ll talk about […]

Read More →From Taste-Testers to Explorers: Developing Personas for Open Opportunities

Read More →From Taste-Testers to Explorers: Developing Personas for Open Opportunities

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