Andrea Sigritz

Andrea Sigritz is the Editorial Lead for DigitalGov.gov, at the U.S. General Services Administration (GSA). She can be reached via email.

DigitalGov Summit Recap: No Longer the Team of No

DigitalGov Summit Recap: No Longer the Team of No

No one likes to be told no. This is especially true at work, when you’re moving toward something that you feel is in the best interest of your customers. But so often in government, our forward progress gets slowed down by others in our organization who we think “just don’t get it”—namely those in content, […]

Read More →DigitalGov Summit Recap: No Longer the Team of No

Read More →DigitalGov Summit Recap: No Longer the Team of No

DigitalGov Summit Recap: Building Privacy & Identity Management in the Open

DigitalGov Summit Recap: Building Privacy & Identity Management in the Open

How can government protect citizens while delivering the services they demand in the modern age? This was a theme of the panel discussion on privacy and identity management at the 2015 DigitalGov Citizen Services Summit. “Cybersecurity has really come a long way in the last 10 years, unifying the conversation about risk across organizations,” said […]

Read More →DigitalGov Summit Recap: Building Privacy & Identity Management in the Open

Read More →DigitalGov Summit Recap: Building Privacy & Identity Management in the Open

DigitalGov Summit Recap: Leveraging Open Analytics

DigitalGov Summit Recap: Leveraging Open Analytics

Seven million dollars is a big price tag. That is the amount Forbes predicts organizations will spend on analytics-related initiatives in 2015, according to a recent report. While government agencies may not have big budgets for data analysis, we do have tons of data—survey data, usability data, campaign data—that should be leveraged to drive decisions. […]

Read More →DigitalGov Summit Recap: Leveraging Open Analytics

Read More →DigitalGov Summit Recap: Leveraging Open Analytics

Monthly Theme: At Your Service

Monthly Theme: At Your Service

In this digital age, we know customers expect their government interactions to be on the same level as their interactions with the private sector. Agencies are always striving to improve the quality of their services to meet their customers’ needs. So too in our office, where we use the feedback, you, our agency customers, provide […]

Read More →Monthly Theme: At Your Service

Read More →Monthly Theme: At Your Service

A February Focus on Content on DigitalGov

A February Focus on Content on DigitalGov

Good content drives your digital presence. No matter what you produce content for—social media, websites, blogs—getting people to see your work is critical. But getting noticed is not as easy as it used to be. A recent Vox article on the future of blogging talked about this problem: “The incentives of the social Web make […]

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Read More →A February Focus on Content on DigitalGov

Trend Watch 2015: What’s in the Forecast for Digital Government?

Trend Watch 2015: What’s in the Forecast for Digital Government?

In January on DigitalGov, we’ll highlight pieces looking at trends we see coming in the digital government space in 2015 and beyond. We have lined up articles around: Customer Service Data 3D Printing at NIH and NASA Accessibility Mobile, and Training. Check back Monday, when we kick-off the month with 15 Government Customer Service Trends. […]

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Read More →Trend Watch 2015: What’s in the Forecast for Digital Government?

Keeping Vanity URLs in Check: A Few Criteria

Keeping Vanity URLs in Check: A Few Criteria

Shortcuts, Vanity or Marketing URLs, are all names for the requests Web managers get to shorten Web addresses. The shortened links make it easy to share long links as well as track clicks on those links. On a recent discussion thread on the Web Managers listserv, several agencies offered the criteria they use to manage […]

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Read More →Keeping Vanity URLs in Check: A Few Criteria

New Tools to Help You Innovate Within the FAR

New Tools to Help You Innovate Within the FAR

Outdated development practices and narrow interpretations of acquisition regulations have prevented the federal government from taking advantage of technologies that can help agencies deliver better digital services to the public. OMB is developing new tools to help you take advantage of existing procurement authorities in the FAR, or the Federal Acquisition Regulation, the nearly 2,000 […]

Read More →New Tools to Help You Innovate Within the FAR

Read More →New Tools to Help You Innovate Within the FAR

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