Alycia Piazza

Alycia Piazza

Alycia is the Platform Manager for DigitalGov.gov and Program Manger for DigitalGov University. She has been working at GSA with the Center for Excellence in Digital Government since 2009. She enjoys working across agencies to better serve citizens in the digital environment.

Showcase Your Innovation Program at the 2015 Spring Summit

Showcase Your Innovation Program at the 2015 Spring Summit

Here’s another other opportunity to show DigitalGov innovators what you got! The spring Digital Citizen Services Summit will host an expo, like we did in 2014, where you can showcase your program or service. This way participants will get a chance to meet the people behind innovative programs across the federal government and explore collaborations […]

Read More →Showcase Your Innovation Program at the 2015 Spring Summit

Read More →Showcase Your Innovation Program at the 2015 Spring Summit

Vote to Make the Spring Summit a Success

Vote to Make the Spring Summit a Success

Thanks to your awesome input on the Citizen Services Summit agenda and the rallying of the Summit Sounding Board, we now have more than 70 ideas and 50 comments on those ideas. Vote early and Vote often! We’ve opened up the voting floodgates for these 70 ideas until February 28th! Now you can help choose […]

Read More →Vote to Make the Spring Summit a Success

Read More →Vote to Make the Spring Summit a Success

Let Us Share Your Events

Let Us Share Your Events

You may have seen this icon on our calendar recently. This icon indicates a digitalgov “friend event.” What’s a Friend Event Does your agency offer training or events to help improve digital services? Are they free? Are they open to other federal government agencies? If you answered YES to all three questions then you have a friend […]

Read More →Let Us Share Your Events

Read More →Let Us Share Your Events

DigitalGov University 2015 Training Watch

DigitalGov University 2015 Training Watch

Performance Analytics for Social Media Decision Making. Creating Adaptive Content. Usability Testing. These are just some of the areas of programming we are putting together. After taking a look at the most widely attended events in 2014, we decided to gather ideas we received from community and program leads for our 2015 events lineup through […]

Read More →DigitalGov University 2015 Training Watch

Read More →DigitalGov University 2015 Training Watch

Training Trends in 2014

Training Trends in 2014

In recent years, DigitalGov University (DGU) has evolved from a prescriptive training program to a more agile program looking to federal government leaders like you to share the innovations, tools, resources, hurdles and case studies of how you work to meet the digital expectations of the 21st century citizen customer better. Whew. That’s a mouthful. […]

Read More →Training Trends in 2014

Read More →Training Trends in 2014

Last Chance: Submit Your Summit Idea

Last Chance: Submit Your Summit Idea

You might remember in the post Crowdsourced Digital Citizen Services Summit we said “Go to Citizen Services Summit 2015. Go there now!” Well if you haven’t yet, there is still time to go there and propose a session, idea, or speaker. Anyone can propose a session. We’re accepting proposals through the end of January. And, […]

Read More →Last Chance: Submit Your Summit Idea

Read More →Last Chance: Submit Your Summit Idea

Challenge & Prize Competition Round-Up

Read More →Challenge & Prize Competition Round-Up

Usability Events Round-Up: 2014

Usability Events Round-Up: 2014

This past year DigitalGov University has hosted at least one Usability event per month and we thought we’d give you a round-up of those events. After all, November 13th was World Usability Day. Since this year’s theme of World Usability Day is Engagement it would be great to take a look at the event recap […]

Read More →Usability Events Round-Up: 2014

Read More →Usability Events Round-Up: 2014

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