Alycia Piazza

Alycia Piazza

Alycia is the Platform Manager for DigitalGov.gov and Program Manger for DigitalGov University. She has been working at GSA with the Center for Excellence in Digital Government since 2009. She enjoys working across agencies to better serve citizens in the digital environment.

DigitalGov University 2015 Training Watch

DigitalGov University 2015 Training Watch

Performance Analytics for Social Media Decision Making. Creating Adaptive Content. Usability Testing. These are just some of the areas of programming we are putting together. After taking a look at the most widely attended events in 2014, we decided to gather ideas we received from community and program leads for our 2015 events lineup through […]

Read More →DigitalGov University 2015 Training Watch

Read More →DigitalGov University 2015 Training Watch

Training Trends in 2014

Training Trends in 2014

In recent years, DigitalGov University (DGU) has evolved from a prescriptive training program to a more agile program looking to federal government leaders like you to share the innovations, tools, resources, hurdles and case studies of how you work to meet the digital expectations of the 21st century citizen customer better. Whew. That’s a mouthful. […]

Read More →Training Trends in 2014

Read More →Training Trends in 2014

Last Chance: Submit Your Summit Idea

Last Chance: Submit Your Summit Idea

You might remember in the post Crowdsourced Digital Citizen Services Summit we said “Go to Citizen Services Summit 2015. Go there now!” Well if you haven’t yet, there is still time to go there and propose a session, idea, or speaker. Anyone can propose a session. We’re accepting proposals through the end of January. And, […]

Read More →Last Chance: Submit Your Summit Idea

Read More →Last Chance: Submit Your Summit Idea

Challenge & Prize Competition Round-Up

Read More →Challenge & Prize Competition Round-Up

Usability Events Round-Up: 2014

Usability Events Round-Up: 2014

This past year DigitalGov University has hosted at least one Usability event per month and we thought we’d give you a round-up of those events. After all, November 13th was World Usability Day. Since this year’s theme of World Usability Day is Engagement it would be great to take a look at the event recap […]

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Read More →Usability Events Round-Up: 2014

DigitalGov University is Making Changes Thanks to You

DigitalGov University is Making Changes Thanks to You

DigitalGov University took the pulse of our participants this spring and found that our audience wants more information about events, wants us to better communicate the value of programs and wants more access to our programs. DigitalGov University (DGU) is a platform for feds to share ideas, experiences and techniques to meet 21st century public […]

Read More →DigitalGov University is Making Changes Thanks to You

Read More →DigitalGov University is Making Changes Thanks to You

Metrics Round Up

Metrics Round Up

We are all collecting a lot of performance data across our digital properties and DigitalGov University has hosted many events on the collection, reporting and strategizing around metrics. DigitalGov has shared many posts on these topics as well. So we thought it would be great to curate these events and posts for easy reference and […]

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Read More →Metrics Round Up

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